Platform

Localised payment and KYC solutions

  1. Technical customer support for any issue with the website (CMS, Payments, Betting, Live Stream, Trading).
  2. Technical customer support with back-office tools and functionality.
  3. Threshold-based procedures that manage Anti Money Laundering and customer communication.
  4. Setting up new users and admin settings.
  5. Payment provider advice and communication as an intermediary.
  6. Responsible gambling advice to partners.
  7. Anti-money laundering advice to partners.
  8. Where applicable we offer 1st line customer services in its entirety (Verification, Payments, All Queries).

Strong focus on regulatory compliance

  1. Analysis, interpretation, and implementation of any new changes or guidelines disseminated by the Gambling Commission.
  2. Advice and guidance on all areas of Gambling Commission regulations including:
    • Licence Conditions and Codes of Practice
    • Remote Technical Standards including Security Audits
    • Advertising Standards
    • Anti-Money Laundering
    • Responsible Gambling
  3. Provision and oversight of Compliance Training and Education.
  4. Assist with questions relating to all aspects of ‘The GDPR’.
  5. Guidance on gambling regulations in other territories.
  6. Ensuring PCI DSS compliance.
  7. Providing all due diligence requirements for the business.
  8. Providing advice and guidance on any customer-specific compliance issues that arise.
  9. Maintain validity of existing and the applications for new operating licences.

Millions

of bets processed daily

24/7

Support and UK gaming licence

4 continents

With regulated markets have customers using FSB’s technology

OUR PARTNERS SAY

“With FSB, you essentially access the entire industry in a single platform, so it’s like an engine driving the online side of the business. This isn’t a gaming company dabbling in technology. FSB is a true tech company that puts reliability, scalability and continuous development at the heart of its proposition. This is crucial from an operational, risk management and customer experience point of view – it gives us a sustainable competitive advantage.”